EMAGE AFRIQ — Cookie Policy

Spain Summer Tour 2026 (Madrid • Marbella • Valencia)
Last updated: February 2026
Operated by: EMAGE ENTERTAINMENTS LTD (“EMAGE AFRIQ”, “we”, “us”, “our”)
Scope: www.emageafriq.com • tickets.emageafriq.com • related subdomains • (if applicable) our mobile apps

This Cookie Policy explains how we use cookies and similar technologies when you visit our websites, use our apps, or interact with our online services. It should be read alongside our Privacy Policy (www.emageafriq.com/privacy).

Table of contents

  1. Introduction
  2. What are cookies?
  3. How we use cookies
  4. Types of cookies we use
  5. Cookie list (examples)
  6. Third-party cookies & embedded content
  7. Your cookie choices
  8. Managing cookies in your browser
  9. Do Not Track signals
  10. Updates to this policy
  11. Contact us

1) Introduction

We use cookies to make our services work, keep them secure, improve performance, and (where you allow) personalise content and measure marketing. We believe in transparency and control—so you can choose which non-essential cookies we use.

This policy applies to:

2) What are cookies?

Cookies are small text files stored on your device (computer, tablet, phone) when you visit a website. They help websites work efficiently and can remember your preferences or recognise your device.

Cookies typically contain:

Cookies do not usually store your name, email address, or payment details. However, cookie identifiers may be linked to personal information you provide (for example, if you create an account), as explained in our Privacy Policy.

Similar technologies

When we say “cookies”, we also mean similar tracking technologies such as:

3) How we use cookies

We use cookies for four main purposes:

A) Essential operations (always on)

B) Performance & analytics (optional)

C) Functionality & personalisation (optional)

D) Marketing & advertising (optional)

4) Types of cookies we use (categories)

We classify cookies into four categories:

4.1 Strictly necessary cookies

These are required for the website to function and are legally exempt from consent in many jurisdictions.

4.2 Performance & analytics cookies

These help us measure and improve the service.

4.3 Functional cookies

These enable enhanced features and personalisation.

4.4 Targeting & advertising cookies

These help deliver and measure relevant ads.

Cookie duration

5) Cookie list (examples and typical use)

Because cookie names can change depending on configuration, vendors, and updates, the list below is illustrative of common cookies we may use. Your cookie banner (or “Cookie Settings”) will show the current categories you’ve enabled.

5.1 Strictly necessary (examples)

Cookie nameProviderPurposeDurationType
__stripe_midStripefraud prevention1 yearpersistent
__stripe_sidStripepayment sessionsessionsession
PHPSESSID / session_idEMAGE AFRIQsession managementsessionsession
csrf_tokenEMAGE AFRIQsecurity / CSRF protectionsessionsession
cookie_consentEMAGE AFRIQstores your cookie choices1 yearpersistent
cart_tokenEMAGE AFRIQshopping cart7 dayspersistent
__cf_bm / similarCloudflaresecurity / bot managementvariesvaries

Note: The older cookie __cfduid is no longer used by Cloudflare in many setups. Your implementation may use different Cloudflare cookies depending on settings.

5.2 Performance & analytics (examples)

Cookie nameProviderPurposeDurationType
_gaGoogle Analyticsdistinguish users2 yearspersistent
_ga_*Google Analyticspage view/session info2 yearspersistent
_gidGoogle Analyticsdistinguish users24 hourspersistent
_gatGoogle Analyticsthrottle requests1 minutepersistent
_hj*Hotjarusage/session analyticsvariesvaries

5.3 Functional (examples)

Cookie nameProviderPurposeDurationType
languageEMAGE AFRIQlanguage preference1 yearpersistent
locationEMAGE AFRIQregion preference1 yearpersistent
accessibilityEMAGE AFRIQaccessibility settings1 yearpersistent
intercom-id-*Intercomvisitor identifier~9 monthspersistent
intercom-session-*Intercomlive chat session~1 weekpersistent

5.4 Targeting & advertising (examples)

Cookie nameProviderPurposeDurationType
_fbp / _fbcMetaad attribution/tracking~3 monthspersistent
frMetaad delivery/measurement~3 monthspersistent
_gcl_au / _gcl_awGoogle Adsconversion tracking~90 dayspersistent
IDEDoubleClickad serving/remarketing~1 yearpersistent
_ttp / ttclidTikTokad measurementvariesvaries
guest_id / personalization_idX (Twitter)personalisation/adsvariesvaries

5.5 Social media / embedded content (examples)

If we embed content (e.g., Instagram, YouTube, Spotify), those platforms may set cookies when you load the embed. Names vary by provider and configuration.

6) Third-party cookies & embedded content

Some cookies are set by third parties that provide services such as payments, analytics, advertising, security/CDN, and customer support.

We don’t control third-party cookies. Their use is governed by their own privacy policies. We encourage you to review them via the relevant provider’s site.

Common third-party services may include:

Embedded content (e.g., YouTube/Spotify/Instagram/Maps) may set cookies when you view it.

7) Your cookie choices

7.1 Cookie consent banner

When you first visit, you will see a cookie banner allowing you to:

You can change your preferences any time by clicking “Cookie Settings” in the website footer (or equivalent link).

7.2 Managing by category

7.3 Opt-out tools (third parties)

Depending on what is used on the site, you may be able to opt out via:

(These tools are operated by third parties, and availability may change.)

7.4 What happens if you disable cookies

Disabling some cookies may impact:

8) Managing cookies in your browser

Most browsers let you block or delete cookies. If you delete cookies, you may be logged out and preferences reset.

Common paths:

You can also clear cookies via “Clear browsing data”.

9) Do Not Track (DNT) signals

Some browsers send a “Do Not Track” signal. There is no universally adopted standard for how websites must respond. For that reason:

10) Updates to this policy

We may update this policy to reflect:

If changes are significant, we’ll update the “Last updated” date and may display a notice. We may also reset cookie preferences if required so you can make a fresh choice.

11) Contact us

Postal address:
EMAGE ENTERTAINMENTS LTD
[Registered Address]
United Kingdom

Regulators

Quick cookie summary

CategoryConsent requiredCan you block?Impact if blocked
Strictly necessaryNoYes (not recommended)site/checkout may fail
Performance/analyticsYesYesless insight/improvement
FunctionalYesYespreferences not saved
Targeting/adsYesYesads less relevant; weaker attribution

Effective date: February 2026. By continuing to use our site after seeing the cookie banner, you acknowledge you have read and understood this Cookie Policy.

EMAGE AFRIQ — Terms & Conditions

Spain Summer Tour 2026 (Madrid • Marbella • Valencia)
Last updated: February 2026
Operator / Organiser: EMAGE ENTERTAINMENTS LTD (together with its affiliates, “EMAGE AFRIQ”, “we”, “us”, “our”)
Website: www.emageafriq.com

These Terms & Conditions govern your purchase and use of tickets and your attendance at any EMAGE AFRIQ event. Please read them carefully and keep a copy for your records.

Table of contents

  1. Our commitment
  2. Acceptance of terms
  3. Definitions
  4. Event information
  5. Ticket purchase terms
  6. Pricing & payment terms
  7. Refunds, cancellations & changes
  8. Entry conditions, searches & re-entry
  9. Code of conduct
  10. Prohibited items & activities
  11. Filming, photography & image rights
  12. Privacy & data protection
  13. Liability, safety & disclaimers
  14. Intellectual property
  15. Force majeure
  16. General legal terms
  17. Contact us

1) Our commitment

You are at the heart of everything we do. Our goal is to deliver a safe, premium experience while being clear about what you’re purchasing and what to expect.

We commit to:

If we make major changes to these Terms, we’ll post the updated version on our website and update the “Last updated” date.

2) Acceptance of terms

By doing any of the following, you agree to these Terms:

If you do not agree, do not purchase a ticket or attend.

Eligibility (18+ only)

All EMAGE AFRIQ events are strictly 18+. You must be at least 18 on the event date and able to show valid government-issued photo ID.

If you are refused entry because you cannot prove you are 18+, this will be treated as a refusal due to your own circumstances and no refund will be provided, except where required by law.

Buying for others

If you buy tickets for others, you confirm you have their authority to accept these Terms on their behalf and you are responsible for ensuring they understand and comply.

3) Definitions

4) Event information (2026 tour)

Event details may change (e.g., set times, running order). Final operational info will be confirmed via official communications.

EventDatesVenueCityAdvertised capacity*
EMAGE AFRIQ Madrid11–12 July 2026Autocine MadridMadrid10,000
EMAGE AFRIQ Marbella18–19 July 2026Tibu + Kova BeachMarbella2,500
EMAGE AFRIQ Valencia26–27 July 2026Marina Beach EsplanadeValencia4,000

*Capacity is an operational/permit number and may be adjusted.

Typical operating hours (guide only)

5) Ticket purchase terms

5.1 Ticket types (examples)

Your entitlements depend on the ticket type you purchase (e.g., GA, VIP, Platinum VIP, Royal/Ultra VIP, Tour Pass). Full inclusions are described at purchase.

5.2 Ticket limits

We may limit tickets per person/order to reduce fraud and touting. Orders exceeding limits may be cancelled (with refund of ticket face value where applicable), and suspicious activity may result in account restrictions.

5.3 Ticket validity

Your Ticket is valid only for:

Tickets may be void if:

5.4 E-tickets & QR codes

5.5 Transfers & resale (anti-touting)

Tickets may only be transferred/resold through official channels (where available). The following are prohibited:

If a ticket is resold/marketed in breach of these terms, it may be cancelled without refund, and you may be banned from future events.

5.6 Lost / stolen tickets

Contact us immediately. We may reissue tickets at our discretion, but we are not responsible for tickets lost, stolen, or misused.

6) Pricing & payment terms

6.1 Pricing

6.2 Payment methods

We may accept card payments, PayPal, Apple Pay/Google Pay, and payment plans (e.g., Klarna/Clearpay) where available. Payment plan approval and terms are handled by the provider.

6.3 Payment security

Payments are processed via secure, PCI-compliant payment providers. We do not typically store full card details.

6.4 Failed payments

If payment fails, your order may be cancelled and tickets released back for sale.

7) Refunds, cancellations & changes

7.1 Customer cancellation (voluntary refunds policy)

Where we choose to offer voluntary refunds, the following applies unless your purchase terms state otherwise (for example, if you purchase via an external ticketing partner, their terms may apply).

GA tickets

VIP / Premium tickets

Tour Pass

Important: This voluntary policy does not limit any consumer rights you may have under applicable law.

7.2 How to request a refund

Email us with:

7.3 Event cancellation by us

If an Event is cancelled and not rescheduled:

7.4 Rescheduled event

If an Event is rescheduled, we will either:

7.5 Partial cancellation (one city cancelled)

7.6 Line-up, set time and schedule changes

Headline exception (if you choose to keep this policy):
If a named headline artist is unable to perform and no comparable replacement is provided, we may offer refunds within a limited window (communicated at the time). This is discretionary and subject to operational reality and applicable law.

7.7 Venue change

7.8 No-show

If you do not attend, no refund is provided.

7.9 Exceptional circumstances

We may consider refunds outside the policy for exceptional reasons (e.g., serious illness, bereavement), with evidence. This is discretionary and does not affect statutory rights.

8) Entry conditions, searches & re-entry

8.1 Entry requirements

To enter you must have:

8.2 Searches & security

By entering, you consent to reasonable security measures including bag checks and personal searches. Refusal = refusal of entry. We may also use detection methods where lawful.

8.3 Refusal of entry / removal

We may refuse entry or remove anyone for reasons including (not limited to):

8.4 Wristbands

Wristbands are non-transferable. Tampering may result in removal.

8.5 Re-entry

Re-entry is generally not permitted. Exceptions may exist for medical emergencies or designated areas where explicitly stated.

9) Code of conduct (zero tolerance)

We are committed to a safe, inclusive environment.

You must not:

Breaches may result in warning, removal, ban, referral to police, and/or legal action.

Reporting concerns

Find staff onsite or email us (post-event reports accepted). We will handle reports seriously and confidentially.

10) Prohibited items & activities

10.1 Prohibited items (examples)

10.2 Permitted items (examples)

10.3 Confiscation

Prohibited items may be confiscated and may not be returned. Illegal items may be handed to authorities.

10.4 Prohibited activities

11) Filming, photography & image rights

11.1 Our recording

Events may be filmed/photographed for:

11.2 Your consent

By attending, you consent to being recorded and to us using your image/likeness/voice in any media, worldwide, for legitimate event-related purposes, without compensation, subject to applicable law.

11.3 Opt-out

If you do not wish to be filmed, notify staff. We cannot guarantee you will not appear in background footage.

11.4 Attendee recording

Personal photos/short clips are generally allowed on phones. The following are not allowed without written permission:

12) Privacy & data protection

We process personal data to sell tickets, manage entry, keep the event safe, deliver services, and (where permitted) send marketing.

Our full Privacy Policy is available at: www.emageafriq.com/privacy

13) Liability, safety & disclaimers

13.1 Assumption of risk

Live events carry inherent risks (crowds, weather, noise, uneven ground). You attend at your own risk and are responsible for your belongings.

13.2 Our liability

Nothing in these Terms limits liability that cannot be excluded by law (e.g., death/personal injury caused by negligence, fraud).

Subject to that, and to the maximum extent permitted by law:

13.3 Health & safety

You must follow safety instructions. If you feel unwell, seek medical support onsite. Some events may include strobe lighting, haze effects, pyrotechnics, loud sound, and dense crowd areas.

13.4 Personal insurance

We recommend personal insurance covering ticket cost, travel disruption, belongings, and medical needs.

14) Intellectual property

All EMAGE AFRIQ branding, logos, recordings, designs, and content are owned by or licensed to us. You may not use our IP commercially without written permission.

If you post content from the event, you retain ownership of your content, but you grant us a licence to repost/share it for event-related promotion, subject to platform and privacy rules. Request takedown.

15) Force majeure

We are not liable for failure/delay caused by events beyond our reasonable control (e.g., extreme weather, public health emergencies, government orders, venue closure, terrorism/security threats, major transport disruption, supplier failure).

If force majeure occurs, we will communicate changes and, where appropriate, reschedule or refund in line with Section 7 and applicable law.

16) General legal terms

16.1 Governing law

16.2 Jurisdiction

Disputes relating to attendance/ticket use for Spanish events: courts of Spain (subject to mandatory consumer rules). Corporate disputes may fall under England & Wales.

16.3 Language

English version prevails if translated versions conflict.

16.4 Severability

If part of these Terms is unenforceable, the rest remains in effect.

16.5 Entire agreement

These Terms, plus the Privacy Policy, Cookies Policy, and any event-specific rules, form the entire agreement.

16.6 Assignment

We may transfer our rights/obligations to another entity. You may not transfer your rights except via official ticket transfer where allowed.

16.7 Third-party rights

Certain Event Partners may enforce relevant provisions where applicable.

17) Contact us

Postal address:
EMAGE ENTERTAINMENTS LTD
[Registered Address]
United Kingdom
Company Registration No: [Number]
VAT No: [Number]

Acceptance

By purchasing a ticket or attending EMAGE AFRIQ Spain Summer Tour 2026, you confirm you have read, understood, and agree to these Terms & Conditions.